Categories
Web 2.0

My take on Jason Griffey’s question…

What is our product? What should we be commoditizing in order to make our product more valuable? (A question from Jason Griffey – below is my response)
I’m starting from the position that “Library’s” product is information in general and the containers of that information in particular (though we could have other products and other starting points for this exercise, to be sure). Books, magazine articles, reference questions – they all are parts of the product we provide. The commodity complement to that information could be a way to put it all together in a publishable form. Whether this is a class on book publishing or a multi-media station that allows patrons to record audio or video for publishing on the web or help with putting together a research paper with proper citations and formatting, these are the commodities that grow from the product we provide. We could package those commodities in multiple ways. We could offer classes in a series from finding information for your genealogical history to putting it all together in a comprehensible way to publishing it for your family to purchase from an on-demand publisher. A content creation station that lets people record audio and video with a knowledgeable librarian nearby to help them remix the content we have into something new and fresh for their use or to help them polish the final product and choose where on the Web to publish their creations. And, as many librarians have done for years, a research paper help guide that gives tips on formatting and properly citing references in a formal way.
Another commodity that we can offer is the packaging of our knowledge into “classes” a la Moodle courses and offering those as “for more information on…” modules for patrons to use in their information searching needs. We have, as a profession, a number of skills and literacies that we could share with our patrons to make their information searches more fruitful and to help them make something real and concrete with that information that they’ve found. Those skills could be packaged up into a course container and provided to patrons at the end of a reference interview or in a computer lab where the tools to make use of those skills are readily available to them. For non-computer using patrons, we could provide the information as handouts or even library-published small books that could be given to them as we finish with our interactions and they have the information they need. They could be pointers to what they can do with that information and how we can help them do it.
This is pretty much the result of a free-writing exercise this morning – I used Jason’s question above as a prompt and started writing. I know there are other ways to create commodities that we can offer to make our product(s) more valuable to our patrons and I’ll be watching his blog post to see what other folks come up with!

Categories
Personal Writing

Up to Chapter 3

I’m writing another book – this one on outsourcing IT functions in the library tech department – and so far I’m up to chapter 3 (though I should be done with that and working on chapter 4, which is due next Friday, according to my self-imposed deadline). I thought I’d take a moment to write about the process I use when writing and to share some of the applications that make it so much easier than taking an actual, physical pen to actual, physical paper (for me – your mileage may vary, of course). This seems like a fine way to spend some quality procrastinating time…

First, I start off by setting up the structure of the book in Scrivener, a writer’s word processor that does everything from basic word processing to scriptwriting to providing a name generator for fiction writers.  It’s not free and it’s not native to Windows – it’s a Mac program that costs about $45 and has a somewhat delayed Windows port available (the Windows version just released 1.0, the Mac version is at 2.0). The more I use it, the more I realize the Windows version is pretty crippled, in comparison to the Mac version, but the Windows version is still far more useful than any other word processor I’ve tried. Scrivener is also not natively able to do much syncing in the Windows version – but you can set your writing folder (where Scrivener goes to save everything, sort of like My Documents in Word) to your Dropbox folder and use it on several different computers that way.

Setting up involves taking my Table Of Contents from the book proposal and making files for the various chapters. I also put any research or images that I have already gathered into the Research folder in the Scrivener file so that they are there and easy for me to access while I’m writing. After the chapter files are set, I go through and give each one a  word count “target”. Scrivener then puts a little bullseye with a progress bar on the bottom of my screen and I can see at a glance how I’m doing on my word counts – the progress bar shades from red (not much there) to green (nearly all the words are in place) and keeps me aware of where I am in the chapter, as far as word count goes. At this point, I write.

After I’ve finished a chapter, I compile it to a PDF (Scrivener does so much formatting and prettifying of the text for you that it’s really not saving your text – it’s actually compiling it according to very specific instructions that you can adjust as needed) and save it to my Dropbox. Once there, I let it sit for a bit (at least a week) before opening the PDF in my iAnnotate app on my iPad and open it for editing. I read through the chapter, making notes and comments as needed, then, when I’m done with the editing, set the iPad next to my desktop computer and go through the Scrivener file making my changes as I come across them in the iAnnotate PDF file.

At this point, the chapter is now in the “second draft” stage and ready to be compiled with the whole book for a final editing session when I’m all done. One of the nice things about Scrivener is I can set each chapter with a label of “first draft”, “second draft”, “final” and see, at a glance, where I am in the book. These labels are, of course, completely customizable to the way you work, so they can give you any kind of information you need!

That process, repeated several times – at least once for each chapter in a book – is what I do when I write either a book or an article for publication. Between Scrivener and iAnnotate, my printer is becoming a lonely and little-used (other than as a convenient place to stack stuff) peripheral on my desk – and that’s the way I like it!

Categories
Libraries

Libraries and Content Creation

At the Tame The Web blog, Ben Lainhart talks about Print On Demand services and how they can be used to make libraries more of a content creation laboratory than a content consumption warehouse. This is a grand idea – but the use of a very expensive Print On Demand machines isn’t necessary. After reading Walt Crawford’s most recent book, The Librarian’s Guide To Micropublishing, (disclaimer – I contributed a “blurb” to the cover of the book, but I have no financial stake in the book whatsoever – other than wishing my friend Walt well), there are many, many ways that a library can support content creation without investing a crazy amount of money to do so. From following Walt’s advice on self-publishing support for patrons to setting up a media creation station with a Mac and some hardware and software, libraries can do a lot to support their patrons in both consuming and creating content at the library.

Categories
conference

Your Library Website Sucks and It’s Your Fault

Library catalogs were originally built by experts for experts and that doesn’t work for non-experts (patrons). Teach carpentry, not how to use the hammer – we are teaching how to use the hammer (the catalog being the hammer). Start with Why Do We Have A Website? Libraries add friction, we need to reduce the amount of friction involved in the process of getting our information out.

Who is your website for, anyway? Not librarians – 100% of your patrons (more than come through the door, more than the public services staff support).
User experience design is expert listening, not expert intuition
* User Research
* Feedback Loop (complete every one – make it really easy to get to you and respond – keep a spreadsheet of every feature request w/email address so that when something gets done you can let folks know)
* Usability Test – all the time (monthly at Grand Valley)
* Web Analytics – Google Analytics or Reinvigorate for heat map
Suggestion to follow @UXYoda on Twitter
You know what they need – now do that, and only that.
Work on the website is 90% political
* Bad library websites are a symptom (of a non-user focused library cultural)
Road House – Dalton’s (as played by Patrick Swayze) 3 tips for improving your organization
* Never underestimate your opponents – expect the unexpected
* Take it outside — never start anything inside unless it’s absolutely necessary
* Be nice
Be patient, understand the culture, get everyone to participate, test and iterate – don’t redesign, strategic compromise, ask forgiveness, eternal vigilance, be consistent, write concisely and clearly,
Matthew showed the iterative changes made over 5 months that became a redesign
Rocket Surgery made easy – Steve Krug
Categories
conference

Keynote Thursday – Larry Johnson, Horizon Report

Horizon Report – sets priorities for tech planning in learning organizations

Began as an internal environmental scan, grew to a publication for public for Higher Ed, K12 Ed and Museums – they plan to add libraries to that list within 18 months. Tech Outlooks for regional areas (Australia, New Zealand, Latin America, UK, Central Europe, Africa, etc.) come out periodically.
Horizon Navigator – every bit of data, articles, projects and every thing they learned is available in this database, open to the public. Now they have HZ News – iPad app – 10 most interesting articles of the week – not free, not available on Android yet.
The Future of Education Retreat
10 Megatrends – collaborative, work where people want to, Internet is global mobile network, tech we use is increasingly cloud-based and delivered over utility networks, opennes is moving from a trend to a value.
Reflections – the Horizon Project at 10
Our strategic thinking is based on a world that no longer exists
* The network connects us (from radio onward)
* The network changes us
* The network helps us
* The network is us
* The network is everywhere
* The network is invisible
Categories
conference

iPad Optimization for the Library

Sorry – I’m too busy lazy to get the links for all this, but you are smart folks – Google it! **Notations of 2 asterisks are just ones that I plan to get (or have gotten since the presentation).
Lots of iPads in the room…
Observations – The iPad becomes personal, what works for us won’t work for you, half a million apps and growing
Tips and Tricks
 Double tapping the home key brings up recent programs
Foreign language equiv on keyboard (press and hold)
Screen cap – home key + on/off button (quickly)
Browser Control – adding frequently visited sites, xmarks or other bookmarking tools, google search app
Readers
iAnnotate for reading PDFs
Ebooks as apps – how do we make enhanced books available to our patrons
News – keeping up
Instapaper (Read Later)
Feeddler RSS feed
**Zite – free application as of 2/15/2012 – personalize your news by thumbs up/thumbs down on articles and it learns your preferences. Sources include newspapers, blogs, ejournals
Recording/Notetaking
Penultimate – reads handwriting
Evernote – can read Penultimate handwriting
**Notability – records audio while taking notes, can go to section of notes and listen to audio being recorded during that time
TagPad – interview software –
Screencasting
Educreations –  free
**Explain Everything – not free, easy and favorite
Managing your files and your time
Dropbox
QuickOffice
CloudOn
**PhotoTransfer App
Reminders (use to remind where files are – Evernote, Notability, iAnnotate, etc.)
Fun stuff
SoundHound
TuneIn
IMDb
TED Talks
Scrabble, Netflix, xfinity, hulu, zumocast (stream from computer to iPad)
Diigo browser (used to be iChromy – free and flash friendly)
Discovr new apps
Wonderlist – list making app for all sorts of devices
Skitch for iPad
touch mouse
Categories
conference

Opening Keynote: Fight for the Future

Opening Keynote by Andrew McLaughlin

Vice-Pres at Tumblr and former Vice-CTO in Obama’s administration
Tech Policy, why it matters to the work we do, why it’s so important for us.
1992- $5,000,000 for a Terabyte, 2011 – $89
Loudcloud in 2000 – 150,000 a month, AWS in 2011 – 1500 a month
End to End principle – any point on the network can reach any other point
Kickstarter – more support for arts than National Arts Foundation this year (disruptive tech)
Most disruptive text he mentions require/rely on crowdsourcing of some sort
Charts showing Egypt’s ability to shut down communications/internet/mobile phone networks – governments can artifically concentrate the distributed networks of the Internet for surveillance and control
Compared problems in Gov (couldn’t install Skype on WH computer during Haiti earthquake, had to bring in laptop against regulation) with similar issues in public sector libraries – locking up tech inhibits action.
Hot spots in policy for librarians:
Connectivity – broadband, spectrum, municipal wifi
Open Internet – net neutrality, wireless, competition (or the lack thereof), SOPA/PIPA
Copyright & the Regulation of Creativity – copyright office modernization, open access to research papers, orphan works
Categories
conference

LibTech Conference

Just a warning – I’m going through my notes and posting selected conference sessions here, so after months of inactivity, it’s gonna get busy. For about a day, then I’ll go back to being inactive, I promise…

Categories
Web 2.0

The week in Tweets

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Categories
Web 2.0

The week in Tweets

  • Gonna be partying hard tonight for Game 7 of the WS. With my parents, but still… #stlcards #rallysquirrel #

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