Author: Robin

Previously, I discussed the Capture part of KM (Knowledge Management) as shown in the image above. Go read that if you are confused by this second part in the series!

Manage

The way I manage information that I consume requires some fiddling and connections between apps to make it all work, but if you throw some money at it, it’s pretty easy (there are likely other options that are cheaper but not so easy to put together – I’ll leave finding those as an exercise for the reader – but my hint is to check out IFTTT and Zapier for connection help).

Zotero, a citation management application that is blessedly free, unlike so many of the tools covered in these articles, is a way to collect and organize and (most importantly for a librarian) cite your sources as you come across information you may want to use. There are other options out there, Mendeley is one, but Zotero has ways to interact with Roam and other tech that I use, so I prefer that one. As I come across sources, whether they are PDFs from online journal indexes and databases or books that I save to my Goodreads account (and I don’t even count that as part of my tech stack, though I probably should) or blog posts that I’m going to want to cite someday, I save them to my Zotero library for safekeeping. I can then use Zotero to read and highlight PDFs in a way that makes it easy-ish to get those annotations into Roam or Obsidian or Evernote and Zotero/Roam have a connection that allows me to search my Zotero library from within Roam to connect a source to some information or content that is relevant.

Skipping down to Hypothes.is (misspelled on the image above, I know, but I won’t tell if you don’t) – this is a browser-based service that lets you read PDFs in the browser, take annotations and highlights from those PDFs and shoots them over to Readwise.

Readwise.io is a service that has a LOT of uses. I use it for a couple of things, myself. I do a daily review of all of the highlights I’ve made in the past through Instapaper, my Kindle eReader (also not explicitly part of my tech stack, though it should be too), and Hypothes.is. I have it set to surface 5 highlights I’ve made in the past for me to read through and this helps me remember what I’ve read and thought interesting in the past. It also does a sweep each night of all of my highlights from each of the capturing services mentioned above and dumps them into my daily note in Roam for me to find later. I am still working on tweaking those highlights so that they are useful for me in Roam and that is pretty easy to do with the Readwise templating system.

Next up will be the Connect verb in the KM environment – stay tuned!

Part 1 – Capture | Part 2 – Manage | Part 3 – Connect | Part 4 – Enhance | Part 5 – Find | Part 6 – Create

With the caveat that pen and paper is a technology that I *occasionally* use, but not enough to make it into this article, I present the tools and techniques I use to manage my personal knowledge environment.

In the image above is a visual representation of the technology I use to manage knowledge for myself. I do a fair bit of cobbling things together and managing a number of “nodes” in this stack – perhaps more than many of you would prefer to deal with – but this is what I do and how I do it.

Capture

The capture part of my KM (Knowledge Management) process is my note-taking environment. I have a few there, but I will admit to using one more than the others these days. I began as a heavy Evernote user – I have a TON of knowledge secreted away in my Evernote stacks and notebooks, but that was the problem. Getting that information out to make use of it required that I remembered it was there, which is not a great use of the human brain… My current go-to note-taking app is RoamResearch and it’s pricier than Evernote, but it surfaces information that might be older, but relevant to my current note, in an incredibly useful way. I use this tool for interstitial journaling as well as for collecting a ton of information from the information sources I read, listen to and otherwise consume. I include Obsidian in there because I use it for some note-taking tasks, though as I get more comfortable with Roam, that’s trailing off. The benefits of Roam and Obsidian to Evernote include the use of linked data techniques to surface information easily. If I create a note and add a link to another page for information about that note, the software adds backlinks for me that link from the page I just linked to back to the original note page.

This kind of connection – the ability to backlink from one page to another in order to see connections explicitly – is a huge benefit for me as I record notes and information from what I consume. The fact that both applications also produce graphs (webs) of knowledge in which you can navigate through your notes in a graphical and connected way is another huge benefit for these tools. Other tools, such as Notion, have the ability to use backlinks and linked data technologies to make your notes more discoverable, but even I have my limits as to how many apps I’m willing to be using at once.

The final element of my capturing process is the use of Instapaper (Pocket or any number of other read-it-later services would work here, too, likely, though Instapaper has some automatic connections that are useful for me). What happens is that I find sources to consume on the Internet – articles or blog posts or other pages that have info I want to review – and I’ll save them to Instapaper. When I get a few moments during my day, I can read through those sources, highlighting what I want to keep and ditching the rest (though of course, each highlight is linked back to the original source if I ever need to return to the source for context or confirmation of facts). This capturing of information is then Managed and assisted by the tools in the Manage branch of my KM verb tree up at the top of this post.

Because this is starting to get really long, and I’ve only covered one of the 5 KM verbs, I’m going to end up making this into a series. Stay tuned for the next installment where I’ll talk about how I Manage my knowledge environment!

Part 1 – Capture | Part 2 – Manage | Part 3 – Connect | Part 4 – Enhance | Part 5 – Find | Part 6 – Create

You may notice that the blog post below this one, the most recent one chronologically, was posted in 2013, a good 9 years ago. That makes this blog an archive and repository, rather than an actual living web page. I’ll endeavor to keep up with the presentation and writing links, but I won’t be regularly posting here or giving it too much updating love between writing and speaking gigs. That being said, welcome and feel free to look around and see what library technology was like a decade or so ago… (insert CC licensed image of old man telling kids to get off his lawn that I couldn’t find in a quick image search).

Yesterday, I posted about the libraries role in regards to giving people space, equipment and motivation in order to get the most out of MOOCs. Today I’m going to talk about why that is so very important.

In yesterday’s ReadWrite article on “10 Technology Skills That Will No Longer Help You Get A Job“, Brian Hall lists 10 dying technologies that are perhaps not what young folks want to study these days. At the end of the article, however, he mentions that one skill that is always necessary is the ability to learn. My coworker, Heather Braum, has on her email signature line the quote:

“The illiterate of the 21st century will not be those cannot read and
write, but those who cannot learn, unlearn, and relearn.” ~Alvin Toffler, *Rethinking
the Future*

The point being that no matter what we learn today, the chances are that in this fast paced technological era in which we live, tomorrow we will likely have to learn another skillset in order to be able to feed ourselves. Nobody can afford to go to college that often, quite frankly, so I’m going to suggest that the idea I posed yesterday – about libraries supporting local MOOC groups – may be more important than ever in the future. Sure – there are commercial training outfits, but they can be very, very pricey (though not as pricey as college, says the woman whose child is about to graduate from high school in a couple of weeks) and will cut out the very people libraries are there for – the folks who can’t afford high training class fees.

So, the role of libraries as educators (most especially as free educators) in society is vitally important today, but will become even more important tomorrow and beyond. What are you doing in your library to encourage life-long and self-motivated learners? What are you doing to encourage those who might not be quite as motivated?

Sorry for those folks who feel they’ve heard *way* too much about MOOCs (Massive Open Online Courses) lately… While reading “Why online education is mostly a fantasy” at Pandodaily today, I was struck by his comparison of libraries to MOOCs. Libraries have offered free education and learning to anybody who asks for years and, as the author of the piece points out, there are few self-made entrepreneurs who learned everything they needed to know to start their business in the library. For the same reasons (mainly motivation), the author believes that MOOCs will be similarly unsuccessful in providing free education to the masses.

What if, however, libraries used the advantage of local spaces and face-to-face meeting possibilities along with the advantages of MOOCs to create study groups. Anyone with an interest in a particular class can sign up and the local students could use a library meeting room, library computers and each other. With equipment, space and motivation to continue provided by fellow students, combining MOOCs with Libraries seems to me to be a pretty sweet combination. Librarians can get people in the doors by offering space and, maybe, refreshments (though not near the computers, maybe?) and patrons can sign up to take classes and form study groups while educating themselves – something libraries should always be prepared to support!

Is this already being done? I think the possibilities are endless – especially for a library that knows its patrons and can connect circ stats to what patrons might be willing to learn about.  The author of the article ends with:

most people [will] continue to require structure and a supportive learning environment in the modern age of online education

Why can’t libraries be the institutions that step up and make that supportive learning environment happen?

Over at the GovLoop site today, there is a post from Dave Briggs on the need for digital literacy in the general population today. He mentions that Howard Rheingold in his book Net Smart outlines five key skills needed for digital success:

• Attention
• Crap detection
• Participation
• Collaboration
• Network smarts

I can see libraries at the forefront of teaching/assisting with at least 3 of these and a case could be made for library involvement with all 5. The three that I see as fundamental to library involvement at the middle ones – Crap Detection, Participation and Collaboration.

Crap Detection is just the ability to evaluate information – libraries and librarians have been teaching that for years, long before the Internet came along. We can (and most have) easily update our information literacy and evaluation lessons for academic librarians and the way we help patrons with understanding what information is valuable in public libraries.

Participation is alive and well in libraries today – the rising numbers of Maker Spaces like Johnson County’s Maker Space in Overland Park, Kansas and YouMedia in Chicago, IL. Providing our patrons with the tools needed to participate in the increasingly digital culture by making green screens, recording equipment, printing hardware and more available to patrons who want to create content and participate in the conversations happening online is something we should all be doing – in whatever form our community needs. Not every community needs a full recording studio – but offering something that patrons can use to communicate and participate in the digital culture is becoming increasingly important.

Collaboration is another skill that libraries have always pushed but one that is even more important these days. From collaborating on school projects to creating a community-written novel (see Topeka’s very cool Community Novel project), libraries can be the hub for collaborative projects large and small. Using the same technology provided for participating in the digital conversation, libraries can let folks connect over great distances via Skype or Google Hangout video conferences and give them the hardware and – most importantly – the bandwidth needed to make regular connections to far-flung collaborators.

While Network Smarts can be taught through computer classes and reference interviews throughout the library and helping folks focus their attention on what is important can be considered another library-taught skill, the three skills in the middle were tailor-made for library instruction and assistance!