Whoops – this should have been posted a long time ago…
We started with discussion of Overdrive and how we all use it. Next up was ILS (Integrated Library System – circulation, cataloging and web OPAC, among other things) versions and many discussions of what ILS we use with lots of complaints about the vendors in the space. Travis Reddick, of MORENet, got lots of props for being a very helpful dude to work with in the networking area of MORENet. There were a lot of comments about hosted ILSs and web-based ILSs.
Next up was a discussion about tech support at the library and how far we go to help patrons as we try to do the rest of our work.
